I agree with Toad. Check your local telephone book for watch & clock repair & phone some watchmakers to see if they will work on a rep. Assuming your reps have ETA movements (a standard throughout the watch industry for many years), you should not have too much trouble finding a good watchmaker. And before anyone chimes in with 'All ETAs are Asian now'.........1st off, if the watchmaker knows the difference (unlikely) & asks you about it, just say you were told the movement is an 'ETA'. Secondly, assuming you do have an ETA clone, many of the gen ETA parts are interchangeable, so that should not be a problem, assuming you actually have a clone movement (&, as far as I am concerned, the jury is still out on what is out there).