This is the kind of things why The Zigmeister left us.
You should name that collector, as he is the one who should go. When someone promotes himself as the super modder, then there is no excuse to deliver even one single watch in such condition as yours.
If this collector is honest enough, he should send you a replacement right now, without you sending him back your piece of junk to be "repaired", so he could show all of us he is worth of our trust.
@Victoria, if this collector have personal issues, he should have adviced his customer about how bad mods he would be able to do and give him the choice to be refunded the money before giving a fenomenal sh*t as response.