KB Posted January 4, 2013 Report Posted January 4, 2013 After 7 years of running a sales section straight off the forum Bergies is branching out with our own website. I and my sales rep are currently uploading goods to the site and hope to go live before the end of the Month. Inevitably there will be changes in the way we operate, the biggest being that you the customer will be buying directly from the site which means most sales will be processed with no interaction with myself or Cathy. I will always remain available to answer questions, where needed, but my aim is to try and cut down on the many hours spent answering emails. Part of the reason for this switch to website is that Cathy needs to move out of Gaungzhou to look after her young family and as Cathy has been doing all the QC pic's I'm afraid this will come to an end. All items on the site have quality photo's and all goods will be hand checked before they ship, the exact same way the business ran for the first 6 years in fact. Bergies (not the name we will be using) will still put their customers concerns first and endeavour to make sure every customer has a happy experience. It is our aim to develop the site to the point of being a one stop, professional store for all your soft good requirements and as such we see this as a big step forward for both us and you the customer. Thank you Ken 4
scotty Posted January 4, 2013 Report Posted January 4, 2013 Good luck sir. I have been tempted in the past to come to you for a suit, so this will be great!!
gmtlover Posted January 4, 2013 Report Posted January 4, 2013 Good luck! If your service and quality will stay the same, then this will be a killer site.;-)
deltatahoe Posted January 4, 2013 Report Posted January 4, 2013 wow -- exciting news ken. good luck with the website -- i'm sure it will be a herculean effort to get it going deltatahoe
MimiSars Posted January 4, 2013 Report Posted January 4, 2013 GL bergies. I never shopped with you before but will check out your new site. If I need suits, you'll be my guy! Everyone has good things to say about you.
TeeJay Posted January 4, 2013 Report Posted January 4, 2013 Congratulations, my friend, I hope you'll have every success... Time for you to show those other web-assholes how a First Class business really operates
KB Posted January 4, 2013 Author Report Posted January 4, 2013 Thanks everyone and once again I do want to reassure all that the same level of service and customer satisfaction will be the aim of the new site. Ken
danielv2000 Posted January 5, 2013 Report Posted January 5, 2013 Ken, congrats! Can't wait to see the site. Look forward to this.
Mike1212 Posted January 5, 2013 Report Posted January 5, 2013 Ken when does it change as I would like qc pictures on my order Thanks Mike Sent from my iPad using Tapatalk HD
KB Posted January 5, 2013 Author Report Posted January 5, 2013 Ken when does it change as I would like qc pictures on my order Thanks Mike Sent from my iPad using Tapatalk HD Mike we are still doing QC pic's up until the launch which will be in about 2 weeks. Ken Edit to add; when we do drop the QC pic's it will in no way impact on our quality or service, all goods will still be hand checked which is far more than photo's can give you.
jamesfl Posted January 6, 2013 Report Posted January 6, 2013 Sounds great Ken. Can not wait to browse thru the new website!
martijnp Posted January 6, 2013 Report Posted January 6, 2013 Good luck Ken. I'll always check what you've got in stock so keep us posted about the site
Limestone Posted January 6, 2013 Report Posted January 6, 2013 Good luck man.. As long as you keep the same mindset and service I don't think there will be any problems ;-) Skickat från min GT-P7310 via Tapatalk 2
JohnCraig Posted January 8, 2013 Report Posted January 8, 2013 Ken, Best of Luck Your reputation precedes the launch of the website. JC
wat44 Posted January 8, 2013 Report Posted January 8, 2013 Great news kb Now, are you letting ppal loose on the masses? ...gulp
hansmeier Posted January 8, 2013 Report Posted January 8, 2013 Ken, I wish you all the best! At the moment I'm only into watch reps, but I'm also interested in shirts or handbags - looking forward to see your brand new page! Btw, do you offer triangle shipment for EU customers? Badly need this...
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