Nothing surprises me these days with people on forums or in day to day dealing with Real people, however I have to say I agree with Legend on this Life can be such an uphill struggle for some and even if my polite reply makes their day just a little better than it was for me it's worth bothering about.
But I am 'old school' and as such still try to treat emails/texts as if actual chat, most people these days don't One member that has made me smile lately was over on RwI, I wanted to buy a Gen piece he was selling but he had a guy before me so I had to wait, unfortunately for me the deal went through so no watch for me but the seller made the effort to let me know that day and then searched/kept an eye out for me for another one the same and emailed me to let me know where it was too, do I appreciate the effort he has made? Of course I bloody do and when he has another piece for sale I'm confident to buy from him too