Absolutely, and credit where credit's due, Josh's clients always sing his praises when it comes to aftersales care, I can't fault him on that. The flip side of course, being that the only major issues I have experienced (wrong watch delivered, watches delivered with major QC issues, and missing parcels) have occurred while using a forum-trusted dealer, Silix... Indy dealers who there were issues with the watches, (two issues on two watches from two different dealers) always took care of the issue in the way as would be expected of a forum dealer The best example, is from years back when I bought a 4th gen Planet Ocean from a dealer on LoudFrog (traded as WoMart, signed their emails as Cartoon) After a while, the threads gave out so the crown wouldn't screw down (known fault with the watch, not an issue) but not only did they take it back for repair, but also sent me a Pumpkin PO gratis as an apology, when returning my own watch... Now that, was good service... I guess it's just hit and miss and luck of the draw in that regards
[Edit to add]
It's a bit like no matter how much a friend tells you another of their friends is okay, you always think they're a douche and keep them at arm's length...