What do you mean the whole movement is "crocked". These movements aren't rocket science. They've been made the same same for almost a century and they are child's play for a decent watchmaker. Worst case scenario is you have it either fully serviced for less that $100 or you have a simple fix for less than that. Or you replace the movement, which would be a waste of money in almost all cases for ETA or ETA clone movements since they are repairable.
I consider myself a watch repair idiot and I can fix most simple ETA clone movements.
When you take your car in because it's not running right and needs a tune up, do you accept the guy telling you "the whole engine's crocked" and you need a new engine? I sure as hell wouldn't. I'd want to know what is "crocked" or why it's "totally wasted". My whole point is, that movements don't get "crocked" or "wasted" from shipping. I sure as hell wouldn't accept that as an answer from a legitimate watch maker. Maybe he doesn't work on clones or maybe he just wants to replace the whole movement? Or maybe you're looking for getting a new gen ETA movement cheap. I don't know but I'm pretty sure someone is full of crap.
So you're going to spend $250 to repair something that probably has a minor problem when the new movement only costs around $60 and takes maybe 20 minutes to replace? And the original cost of the watch was what? With a clone movement, probably less than the cost of repair. Sorry, hate to be so negative, but I'd just accept the watch back.
Anyway, good luck with solving the problem. Sounds like you guys have worked it out.