Steady on old chap! Put your big girl panties back on. Yes, I've bought from Puretime, maybe 2 or 3 reps and always had a good service. As for returning a dead on arrival rep, it's standard practice I'm afraid. Did you photoshop the picture lol As Steel has suggested it's an easy fix for a Watchsmith. I was suggesting that Puretime are not a scam. You said you've been ripped off - but the $100 is for shipping by your account. You just need to take stock of what has happened and what you are saying and accusing people of. Maybe if you ask, people can suggest someone to repair yours in CONUS - I can't as I'm EU and I use SSteel. Finally, if I came across as harsh I apologise.